ARE YOU ASKING THESE QUESTIONS?
Our biases and beliefs are the window through which we see the world. They shape our perceptions, judgements and our actions. However, we can get into a trap when we generalize our truths to create mental models, which may not always be useful.
Here is an example (from a coaching conversation) to illustrate how the questions below can help relooking at closely held beliefs and biases.
A mid-level manager promoted to Team Leader role believes that he is not equipped to handle the responsibility since he is an introvert and lacks the ability to communicate strategically.
Let’s hear his story:
👉 This is WHAT I am inclined to believe- “Team leaders need to be extroverts and influence people with their smart communication skills”(mental model)
👉 WHY do I believe what I believe – “I am not socially active and keep my interactions with people at work level. I also talk directly and don’t know how to play with words like other leaders do”
👉 WHAT would I like to be true – “I am not an extrovert and I am fine. My style of communication is in line with who I am, as a person” (check the desirability bias here)
👉 WHAT IF the opposite is true – “Being an introvert is not a weakness. I am a deep thinker who is able to make the right decisions which my role demands. Being straight forward and transparent in communication can help build better credibility and connect with my team members”
You may have observed that re-examining his biases and beliefs at different levels, allows the newly appointed Team leader to challenge his own assumptions and question his own decisions.
He is now able to see a fresh perspective about his new role and his own leadership potential.
The view through the window looks much clearer and brighter now!
Infographic Source – Excerpt from the “Book of Beautiful Questions’ by Warren Berger
